Cookie Policy

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to the website owner.

Cookies are not harmful and do not contain personal information such as your name or payment details. They simply help us recognize your device and improve your experience on our platform.

We use the following categories of cookies on Booktil:

• Essential Cookies — Strictly necessary for our platform to function. They enable core features such as logging in, maintaining your session, and ensuring platform security. You cannot opt out of these cookies as the platform cannot operate without them.
• Analytics Cookies — Help us understand how visitors interact with our platform. We use Google Analytics to collect anonymous usage data such as pages visited, time spent on site, and general location by region. No personally identifiable information is collected.
• Functional Cookies — Remember your preferences and settings to provide a more personalized experience. They are not strictly necessary but improve usability.
• Third-Party Cookies — Some features are provided by third-party services that may set their own cookies, including Google Maps, Stripe, and Square. These third parties have their own cookie and privacy policies.

• Session cookies — Temporary cookies that expire when you close your browser. Used to maintain your login session while you use Booktil.
• Persistent cookies — Remain on your device for a set period. Used to remember your preferences between visits.
• Google Analytics cookies (_ga, _gid, _gat) — Set by Google Analytics to collect anonymous data about how visitors use our site. Data is aggregated and anonymized. Retained for up to 2 years.
• Google Maps cookies — Set when you interact with map features on our platform, such as viewing provider locations.
• Stripe cookies — Set during payment processing to ensure secure transactions and prevent fraud.
• Square cookies — Set during payment processing to ensure secure transactions.

We use cookies to:

• Keep you logged in to your Booktil account securely
• Remember your preferences and settings
• Understand how our platform is used so we can improve it
• Enable maps and location-based features
• Support secure payment processing
• Prevent fraud and ensure platform security
• Measure the effectiveness of our platform features

You have several options for managing cookies:

• Browser settings — Most browsers allow you to view, manage, block, or delete cookies through their settings. Note that blocking essential cookies may prevent you from using core features of Booktil.
• Google Analytics opt-out — You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
• EU and UK users — If you are located in the EU or UK, we will request your consent before placing non-essential cookies on your device. You can withdraw your consent at any time by adjusting your browser settings or contacting us.

The third-party services we use may set their own cookies. We recommend reviewing their individual cookie and privacy policies:

• Google Analytics & Google Maps: policies.google.com/privacy
• Stripe: stripe.com/privacy
• Square: squareup.com/legal/privacy
• Pabbly: pabbly.com/privacy-policy

We do not control these third-party cookies and are not responsible for their use.

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our platform. When we do, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we use cookies.

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@booktil.com
Website: booktil.com